Shipping

Please be advised due to Covid-19, there are major shipping delays. If you have any concerns regarding your order, please contact us via our contact page.

All orders will be processed within 1-2 business days.

All our orders are shipped via Australia Post with 2 options for shipping and handling:

Within Australia (Delays due to Covid-19)

Standard Postage (2-5 Business Days once processed): $5.00 

Express Postage (1-3 Business Days once processed): $10.00 

Free shipping for domestic orders over $60.

All shipping includes tracking number once order is dispatched.

International

We offer International Shipping to New Zealand and Canada 

New Zealand - Standard Postage (7-12 Business Days): $15 AUD

Canada - Standard Postage (15 - 25 Business Days): $19 AUD

Free shipping for international orders over $100

All shipping includes tracking number once order is dispatched.

Time frames are estimates and from the date your order is dispatched and does not include time for customs clearance. Due to COVID-19, there may be delays expected especially during peak seasons and from business interruptions.

International orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order. Additional cost is the responsibility of customers and not covered or reimbursed by Bellabie Lashes. 

When will my order be shipped?

All orders are processed and shipped within 1-3 business days (excluding Weekends and Public Holidays).

What is your return and exchange policy?

At Bellabie Lashes we pride ourselves in quality control and providing customers with the highest quality products. Unfortunately due to hygiene reasons we are unable to provide a refund or exchange however if you have received a faulty or damaged product please contact us within 2 business days of receiving your order with photos and details of the problem and we will arrange for a replacement or store credit at our discretion. 

(Shipping Fees are non-refundable)

Incorrect Addresses or Unclaimed parcels

Please insure the correct delivery address is listed when checking out as we are not responsible for any incorrect addresses. If packages are returned due to incorrect or insufficient information we will contact you and provide a store credit (excluding shipping fee). 

Can I cancel my order?

Once your order is placed, sales are are final. 

Can I track my order?

Once your order is processed you will receive a tracking number.